Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Patrick is always efficient and observant and polite. He’s competent at what he does and I appreciate that they do not miss appointments. They are very accommodating and they take care of so many things I do not want inside: spiders and bugs and other unwanted creatures. Patrick even knocks down webbing and clears the area of any critters. Clint came out to give a termite estimate at a new property and he also was very friendly and knowledgeable about his company and the things they provide. Trina in the office is through, and helps you to understand everything that you may need to know about provided services. Every person I have talked to there is kind, courteous and has gone above and beyond. They are good people and this is hard to find. I very much appreciate them. 10 out of 10 would recommend. ~ K
We've received consistently great service from Pure Pest. They initially came out 2 years ago to get rid of bats in our chimney. They responded to my phone call immediately and scheduled an appointment right away. We found them to be knowedgable, thorough, and they got the job done--no more bats! We are now getting regular pest treatments after some mice and a roof rat in our attic (yuck!). Again, no more signs of them. Most recently, Nathan was here, and he was friendly, thorough and in and out quickly. I mentioned to him during a regular treatment that we had been seeing crickets in our basement and garage, and they are gone now. Yay. We continue to be very pleased with the great service from Pure Pest. ~ Monica M
This was our first experience working with Pure Pest. Our technician was Kevin. My wife and I cannot begin to tell you how impressed we were with him. He was extremely personable and friendly. He is an "old timer" who genuinely cares about his clients. He really knows his stuff and helped us to understand the best ways to control our ant problem. I only wish more people were like Kevin. It would be a lot better world. My wife and I are looking forward to a long association with Pure Pest largely due to our first experience with Kevin who so well represented his company. If you are looking for a great pest control company, I wouldn't hesitate for a second in setting up an appointment with Pure Pest. The Sharamitaro's ~ michael s
One of the best businesses in St Louis. They have been amazing from the beginning. Abby is a master with scheduling and accommodating in helping me every time I call. I can't say enough good things about Clint! So friendly, kind, knowledgeable and above all a very good listener to accommodate my concerns for my dog and I. It was a love at first sight for Noah and Clint as well, and we are always happy to see him when he comes. Today we had Tenner who provided the service and it was absolutely wonderful. He was very attentive, helpful and kind. And afcourse he had a paw approved by Noah. I can't not say enough good things about the company and there service!!! It is truly the best!!! Thank you guys so much!!!! ~ Mariana K
I want give a HUGE shout out to Clint with Pure Pest! Not only did he come out to our home in a timely and professional manner, he was kind hearted and very thorough with his job. Even going the extra mile in the basement to make sure every nook and cranny was sprayed to help combat spiders and other insects. Then he went WAY ABOVE the call of duty and came back out a couple days later and took care of a Yellowjacket nest that had burrowed underground rather quickly because he did want my two young daughters to be stung. He is a stand up guy and you are lucky if he is assigned to you. He will treat you like family and that is a value that can’t be taught. ~ Kris F
I called Pure Pests from a referral. We had squirrels in our attic/in the soffit. Pure pest was quick with sending out someone to match my schedule, and the field guy was very professional. I showed him the issues and told him I hadn’t heard the squirrels for a few days. After a bit of looking around, we found 2 dead squirrels in my backyard. He told me to listen for a few days, but it’s possible that the mom moved on. He explained the process they would do if the squirrels were to Come back, and didn’t charge me for the visit! I would recommend them any time a pest service is needed, and will be calling them back if the problem returns. Ian Rainey ~ ian r
I had the privilege of meeting both Todd and Tanner, I say this because they were just genuine great people, who delivered a great service. I woke up freaking out with bed bugs from a recent travel, they took my call outside of business hours, had someone here the next day to inspect (Todd) and he explained any questions I had, and gave it to me straight on pricing. Again just an all around great guy. The very next day they were able to get Tanner out here. A young gentleman who holds himself very professionally and is also extremely knowledgeable … seems to be a theme for this company. Again… nothing but great things to say about him. Ultimately if you want something done right, just come to pure pest… 30 day guarantee, double treatment, and just great people. 10/10 will use again but… hopefully not for a while cause I’m not a big fan of bugs 🤙 ~ Jordan B
We have used this company (formerly Antimite) for many years at our personal home (in a residential neighborhood), a rental property (in the country), and our commercial place of business. ...very 3 different scenarios of properties. We have used them for quarterly pest control of generally bugs and also mice. They have provided consistent quality and service.... from Anne who does the scheduling of all the quarterly appointments, to Charles who does an outstanding and thorough job of the pest control at each of these locations. We can't say enough good things about the previous operations under Antimite and the new operations under Pure Pest. ~ C H
We have used Pure Pest several times now...once for a squirrel in a wall, once for bugs in a shower (Clint helped diagnose a leaky drain that help us find a mold problem we didn't know about--SO THANKFUL!...the leak was attracting the bugs), and now for a yellow jacket nest I inadvertently almost stuck my shovel into...The office staff was kind, helpful, and got us fast appointments. Knowing they offer someone to come out for a free consult is also a lifesaver. They are experienced and much more helpful than my research attempts! I don't recall the first person who came out (he was good, too!), but Clint helped us the past two times and did an amazing job. He was very knowledgeable, had good practical ideas we could do and offered good removal options. We will definitely call again if we have any problems and recommend them to others..thankful to know a company that really can take care of any awful pest we encounter!!! ~ Rachel D
Abby took our call when we reached out to take care of some ants we had coming into our home. She set up an appointment very quickly so we could get the problem taken care of. She was very kind and pleasant to communicate with. Clint came out for an initial visit. He was efficient, explained the process thoroughly and was very professional. Tyler came out 2 days later for our first treatment and took care of us. He explained everything he was doing and made us feel taken care of. We were very comfortable with everyone we've encountered at Pure Pest and will be referring them to everyone we know. Thank you for the great work! ~ michael c
I have used Apple Exterminating for at least 25 years or more. I was totally surprised to find out the company was now Pure Pest. Called for my annual termite inspection and was happy to know Kevin Was scheduled for the appointment. Kevin has been to my home many times through the years. I was happy to know that with a new company someone I knew was coming for the inspection. Kevin has always been very friendly and respectful of my home when he comes. He’s very knowledgeable about his job and wants nothing more than to treat people right. This is comforting to me dealing with a new company. Kevin gets a thumbs up for sure. Marilyn S ~ Marilyn S
I have used Pure Pest company at my last house to rid termites that I thought were isolated to the exterior rail ties around my planter. To my surprise, Jake R informed me that I had tunnels inside my garage full of termites that had been eating away at the studs in my walls behind the drywall! If it was not for Jake being so proficient in his line of work, who knows how much more damage could have been done! I was so thankful for his attention to detail that when I purchased my new home I had him come out to do a treatment for spiders before we moved in and set up the annual treatment program that they offer. While there he once again went above and beyond informing me of things to look for, areas to seal up, and even checked for signs of mice and other rodents. I'm a customer for life! I have only had Jake come to my properties but I'm sure everyone in this company holds the same high standards. ~ richard t
When I called I had to cancel my original appointment, the gentleman Clint offered to wait an hr for us to get home, I decided I didn't want to make him wait that long so he said that Greg could come the following day. Greg came and did a great job. He also explained what I needed to do in the future to keep the fruit flies away.I had them for weeks and within 2 days they were completely gone. I would recommend this company and will be using in the future. I have used other companies in the past that do not compare to this company. Very professional and very nice. Thanks for getting rid of these pesty little things for me. ~ Shirley E
Jake, Nathan, and Patrick have all been excellent to work with. We were dealing with squirrels getting into our soffits. They came out very quickly, were able to remove the squirrels, kept them from getting into our attic, and then sealed up all entry/exit points. On top of that, we decided to use them for our overall pest maintenance program moving forward because of how easy to work with they are and their pricing is competitive. A simple text or phone call and they are usually out to deal with the issue as soon as possible. So far, I've been impressed with PurePest and will continue to use their services. Thanks guys! ~ Tyson G
I have been working with Pure Pest for several years now and really respect this company. We have a terrible time with the tiny black ants all over our property and house. PP keeps the ants under control and also got rid of our basement cricket problem. installed termite stations/traps last year and did a great job getting the many traps placed deeply enough that a lawn mower would not damage them, a problem, we had with our old traps. has worked with us many times and has always gone the extra step to help out. All the Service people at PP see to be very friendly and professional. ~ Leslie M
Todd was great! He initially came out to for carpenter bees. 9 years I have fought these and they are gone for the first time. While he was here he said he could repair sparrow holes in my stucco. He filled the holes and PAINTED! You can't tell where the holes were. I paid a stucco company twice as much and the job isn't nearly as neat and clean as Todd's. You can't even tell where they were. If that wasn't enough to be impressed by, he actually fixed the yucky job I did trying to fix a hole myself. Thank you so much Todd!! Pure Pest is definitely saved to my favorites on my phone!! ~ Lori B
Pure Pest is a great company with fantastic customer service. Todd has been a tech for our family for the better part of 6 months and so say that his work is flawless would be an understatement. He genuinely cares about the customer and the service that he provides. He takes pride in his everyday duties and answers all the questions I ever have without hesitation. Todd is welcoming, easy to talk to, and treats you more than a customer. He treats you like family. Thank you Todd for all your hard work and dedication to your everyday work duties, and thank you Pure Pest for hiring greet people! ~ Z 2
I am a real estate agent and we hired Pure pest to treat a home for Covid and then do a deep clean. Unfortunately the day of closing showed that the deep cleaning was not done or satisfactory. When I called the owner they immediately bent over backwards and sent over Clint the supervisor within 30 minutes and he took care of making sure that it was done right for the client. The high level of attentiveness especially in my industry was very impressive. All they cared about was making it right for me and my client. I would definitely recommend them. ~ Becky O
Jake provided outstanding service during the inspection and perimeter treatment. During the inspection, he gave competitive pricing and options for me to consider. Between the inspection and perimeter treatment, the termites started swarming and I was able to get a hold of Jake within 30 minutes on a Sunday evening to consult me with any recommendations on the phone. During treatment professional social distancing was performed, he cleaned up all the debris from drilling, and he even threw in the internal treatment of my sill plates. Overall, very satisfied, not a single complaint. ~ Trevor M
We saw Todd working at our neighbors & asked him to come over when he finished. We had just discovered a hole in the siding and heard scratching from it. So he explained everything to us and I wanted to sign up. So he asked me to call the office and let them know that he could be back here to put mouse boxes out about 2:45. So I did that. He came back and I called the office and talked to Abby. She saw my name and asked if I used to live on Corregidor. We were neighbors when she was a little girl. So I met Todd, very nice guy and got to reconnect with Abby. Great day. ~ Carolyne S
Pure Pest was incredible! This company had the most responsive and reliable customer service. Clint would follow up everyday on our squirrel problem and came out daily to help troubleshoot and fix any and all issues. I have never had a representative from a company go above and beyond like this. Our neighbors cut down half of their trees due to the grey squirrel situation and many of the squirrels moved over to me and were living in the attic of my house. They chewed thru the roof, found new holes and daily created new issues. Clint and his crew were on every issue and obstacle every morning to find the problems and get solutions ASAP. So relieved to have worked with them. Any rodent problem- this is your crew!!!! We had tried a few other companies prior- they tried to charge per “catch”... with about 30 squirrels living in the trees and backyard where I live- the squirrel problem was endless. Clint fixed the problems and no more rodents! Highly recommend!!! ~ Lindsey P
We had a squirrel in our attic that would come and go. After a good inspection of the attic, Clint from Pure Pest was able to determine where he thought the squirrel was coming in through (broken screens under fascia) and patch them. He was professional and gave his opinion on ways to go about our squirrel problem. I agreed with him that patching was probably all we needed and that a trap which could be placed was probably not necessary. Fingers crossed we will not hear more scratching in our ceiling! I recommend using this company for any squirrel related issues! ~ Annie
We have been using Pure Pest to disinfect our office building during the current Coronavirus pandemic. Everyone I have dealt with at this company has been very friendly and helpful. From Abby when I called to originally inquire about their services, to Matt the President of the company who came out to give the quote for their service and lastly, to Clint, who performed the latest application of disinfectant. I'm glad I can use a locally owned and operated business who takes customer service seriously!! ~ Chris P
Clintin was very nice, explained things throughly, and always made sure he covered everything I asked. Also made sure if I was ever not happy with something to call and they would take care of it. They stick to their word because I needed another touch up spray after all the rain and they were happy to send someone out. So they sent Sean out with another gentleman(sorry forgot name) to respray. They made sure everthing was touched up and that I was happy. So far great service and would recommend. ~ poppadas

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